PRIVACY POLICY
Bliss Medical Spa and Wellness
Effective Date: March 1, 2026
Bliss Medical Spa and Wellness ("Bliss," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our locations, use our website, or interact with us online or by phone. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.
1. Who We Are
We operate two medical spa and wellness locations in the Phoenix metropolitan area:
Glendale Location
5710 W. Bell Road, Suite 29
Glendale, AZ 85308
Phone: (602) 880-8777
Phoenix Location
12657 N. Tatum Blvd., Suite D01, Room 131
Phoenix, AZ 85032
Phone: (623) 800-6122
Website: www.blisswellnessandspa.com
2. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide Directly
Name, email address, phone number, and mailing address
Date of birth and health-related information relevant to your treatments
Payment information (credit/debit card details processed through secure third-party payment processors)
Information submitted through our online booking or contact forms
Communications you send us by email, phone, or text message
b. Information Collected Automatically
IP address, browser type, and device information
Pages visited, time spent on our website, and referring URLs
Cookies and similar tracking technologies (see Section 7)
c. Health and Treatment Information
As a medical spa, we may collect health-related information necessary to safely provide aesthetic and wellness services, including medical history, skin type, allergies, and treatment preferences. This information is handled with the utmost care and confidentiality.
3. How We Use Your Information
We use the information we collect for the following purposes:
To schedule and confirm appointments at our Glendale and Phoenix locations
To provide and personalize our medical spa and wellness services
To process payments securely
To send appointment reminders, follow-up care instructions, and service updates
To send promotional emails about special offers, new services, and events (with your consent)
To send SMS/text messages for appointment confirmations, reminders, and promotions (with your consent)
To improve our website, services, and customer experience
To comply with applicable legal and regulatory obligations
To respond to your questions, comments, and requests
4. Email and SMS Marketing Communications
By providing your email address or phone number, you may opt in to receive marketing communications from us.
Email Marketing
We send promotional emails to keep you informed about our services, specials, and wellness tips. You may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly.
SMS / Text Message Marketing
If you opt in to SMS communications, you may receive text messages regarding appointment reminders, promotions, and wellness updates. Message and data rates may apply. Message frequency varies.
To opt out of SMS messages at any time, reply STOP to any text message we send. For help, reply HELP or contact us directly. Opting out will not affect your ability to receive non-marketing communications such as appointment confirmations.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We share information with trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processors, email and SMS marketing platforms). These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose information when required by law, court order, or government authority, or to protect the rights and safety of our clients and staff.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent: We may share information in other circumstances with your explicit consent.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Health and treatment records are retained in accordance with applicable Arizona state regulations and professional standards.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed through secure, encrypted third-party payment processors and is not stored on our systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing emails or SMS communications at any time
Request that we limit or stop processing your information in certain circumstances
To exercise any of these rights, please contact us using the information in Section 12 below.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Bliss Medical Spa and Wellness
Email: info@blisswellnessandspa.com
Glendale: (602) 880-8777
Phoenix: (623) 800-6122
Website: www.blisswellnessandspa.com
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this document and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
© 2026 Bliss Medical Spa and Wellness. All rights reserved.